Privacy Policy

Preface

James River Church respects your privacy when you visit any of the church’s websites, including jamesriver.org, web pages, sponsored social media platforms, mobile sites and mobile apps (the James River Church app). It is important that you understand what information is collected about you during your visit and what we do with that information. Your use of this website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes. This Privacy Policy was last updated May 24, 2018.

Scope: This privacy policy covers all of James River Church’s websites, and affiliated James River Church ministries. It does not, however, apply to entities that James River Church does not own or control, such as enhanced applications and their websites.

We will adhere to the Principles of Data Protection as detailed in GDPR. Your information will be:

a. processed lawfully, fairly and in a transparent manner;
b. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d. accurate and, where necessary, kept up to date;
e. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organizational measures.

By providing Personal Data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone, social media, digital message, or SMS text message, in connection with our charitable purposes:

a. for our legitimate interests, in accordance with current data protection regulations; or
b. on the basis of the consents you have given.

1. Automatic Collection of Anonymous Information.

For each visitor to our webpage, our web server automatically recognizes the consumer’s domain name, if any, and collects the date and time of visit, the client IP address, and referring site. We collect the information above, as well as email addresses from visitors who choose to provide them, the email addresses of those who communicate with us via email, and information volunteered by the consumer, such as survey information and/or site registrations.

2. Personally Identifiable Information.

We do not collect personally identifiable information about you, except when you provide it to us. This may occur when you complete user registration forms, complete an online survey, or when you place an order. The information may include your name, email address, mailing address and telephone number, age group, gender and other preferences. The types of personal information we collect may vary depending on your use of the features of the sites. If you register at the sites, enter a promotion, opt-in to receive emails or other offers or communications, we collect and store the information provided. If you prefer that we not collect this information, please do not provide us with such information.

You may also be able to register and log in to the site using a social media account, including a Facebook account. When you use a social media account to log into the site, you may also be able to use certain social features on the site. For Facebook log in, Facebook will ask your permission to share certain information from your Facebook account with the site. This may include your first and last name, gender, profile picture, list of friends, a link to your Facebook profile, likes, and other data that is part of your or your friends’ Facebook profile(s). This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account. By giving us the information you are consenting to its collection, use and disclosure as set forth below.

Some of our mobile apps include opt-in, geo-location services, that provide location-based services, such as store locators, promotional offers and other personalized content. Some of our mobile apps include opt-in “push notifications.” Most mobile devices allow you to turn off location services or push notifications. If you consent to location services, we will collect information about the Wi-Fi routers closest to you and the cell IDs of the towers closest to you to provide the requested location-based service, not to identify you.

James River Church and its third-party service providers may also use a variety of technologies that passively or automatically collect information about how the sites are accessed and used, including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the sites. This statistical data helps us understand what is interesting and relevant to users of the site so we can best tailor our content.

Content: One reason people use James River Church’s website is to share content with others. Examples include updating your status, uploading or taking photos, recording a video, sharing a link, creating an event or a group, making a comment, writing something or sending someone a message. If you do not want us to store metadata associated with content, please remove the metadata before uploading the content.

Pixels or Web Beacons: We also use web beacons or pixel tags, which are transparent graphic images placed on a webpage or in an email and indicate that a page or email has been viewed or to tell your browser to get content from another server. These may provide confirmation to us when you open an email from us.

3. Uses of Information.

The anonymous and personal information we collect is used for internal review, to improve the content of our web pages, and to contact consumers for informational, marketing and commercial purposes, and it is not shared with other organizations for any purpose, except those circumstances stated below:

1. When you expressly authorize such disclosure.
2. To verify your identity.
3. Responding to your requests and questions.
4. In response to a request from local, state or federal law enforcement officials.
5. In response to a request by any judicial, administrative or similar proceeding or order, such as a subpoena.
6. Where we have a good faith belief that such disclosure is required by law.
7. In special circumstances, such as in response to a physical threat or perceived physical threat to any individual.
8. In the event that we merge with another business entity or substantially all of its assets related to the products or services that you receive from us are acquired by another business entity, it is likely that customer information will be one of the assets transferred to the other business entity. In the event of such a merger or acquisition, we reserve the right to disclose your personal information to the other business entity pursuant to the terms of this privacy policy.
9. In order to provide the services or uses identified above, including contacting consumers for informational, marketing and for commercial purposes. James River Church, like many organizations, may utilize third-party service providers for some routine services such as promotional mailings. In such cases, James River Church provides only the information necessary to ensure the service is delivered and requires that the service provider sign a non-disclosure agreement agreeing to keep the customer’s information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to James River Church.

4. Children’s Privacy.

We do not knowingly collect, maintain or use personally identifiable information submitted to the site by children under 13 years of age. If you are under age 13, please do not attempt to register on James River Church websites, or provide any personal information about yourself to us. If we become aware that a child under 13 years of age has submitted personally identifiable information to the site, we will not use that information and will immediately delete the information from its record.

Parental Participation: We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.

5. Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Hillsong Websites or a third-party to recognize you and make your next visit easier and the Hillsong Websites more useful to you.

Cookies can be “session” cookies (which last only for the duration of your web or application session and expire when you close your browser or exit the application) or “persistent” (used to remember you when you return to use the Hillsong Websites and, as such, will last longer).

We use cookies for the following purposes: to enable certain functions, to store your preferences, to enable marketing delivery and to help evaluate and compile aggregated statistics about user activity.

We use both session and persistent cookies on the James River Church Websites and we use different types of cookies to run the James River Church Websites:

Strictly necessary cookies: These enable you to navigate and use all the features in the James River Church Websites. We may also use these cookies to authenticate users and prevent fraudulent use of user accounts. Without these cookies, you cannot use the James River Church Websites.

Functionality Cookies: These enable us to remember you have visited the James River Church Websites before, preferences you may have indicated and information you have provided to us in order to provide enhanced functionality and personal features.

Performance and Analytical Cookies: This information is used to make sure the James River Church Websites can cope with the volume of users, to help us correct errors, and to measure use across the James River Church Websites. These cookies help us see if you have visited the James River Church Websites before so we can identify the number of unique users we receive. They also help us understand how long you spend on the James River Church Websites and from where you are accessing them.

Retargeting or Advertising Cookies: in addition to our own cookies, we may also use various third-parties cookies, for example, Google Analytics, to analyze statistical information from users of the James River Church Websites. We might be able to associate such information with other information which we collect from you once we receive it from a third party. These cookies collect information about the pages you visit and also other information about other websites you visit. This information is only collected by reference to the cookie identifier that you are using. For more information visit http://www.youronlinechoices.com/

We also collect information using web beacons, also known as ”pixels”. Web beacons are electronic images that can be used in the James River Church Websites or emails. We use web beacons to deliver cookies, track the number of visits to the James River Church Websites, understand usage, and know whether an email has been opened and acted upon.

This Cookies Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties” cookies and privacy policies.

Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. If you”d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features on the James River Church Websites, you may not be able to store your preferences, and some of our pages might not display properly.

You can learn more about cookies, including information on how to block cookies, on the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/

6. Advertisers

With Respect to Ad Servers: We do not partner with or have relationships with any ad server companies. We will never provide your personally identifiable information to third parties for their use in marketing their products and services to you without your consent.

7. Links.

The website may contain links to or from other websites. Please be aware that we are not responsible for the privacy policies of other websites. This Privacy Policy applies only to the information we collect on this website. We encourage you to read the privacy policies of other websites you link to from this website or otherwise visit.

8. Choice/Opt-Out.

Where you have provided your consent to us processing your personal data, you may withdraw this consent at any time. At any point you would like to change your preferences and:

1. you do not wish to receive further communications from James River Church; OR
2. you wish to change the way you receive any communication

In addition, the Law gives you the right, under certain circumstances
• to request in writing and securely obtain copies of the personal information we hold about you;
• to correct or update your personal information held by us;
• to request us to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing;
• to object to profiling activities based on our legitimate interest;
• to request to have all personal data deleted (in the EEA only). To exercise any of these rights please contact info@jamesriver.org or 417-581-5433
• to choose whether or not to receive marketing communication from us by email, text or telephone;
• to know about the cookies James River Church uses so that you can decide whether to give permission to store a cookie on your device. Please see the Cookies Policy on Jamesriver.org.

You will have the opportunity to decline to accept communications at any time and discontinue receiving such communication by:
a. following the instructions to “unsubscribe” on any email or text communication received from James River Church or James River Church affiliated ministries;
b. emailing info@jamesriver.org;
c. writing us at

James River Church
Attn: Digital Marketing | Data Protection Officer
6100 N 19th St
Ozark, MO 65721

Requests to remove your email address from our lists may take up to two weeks to fulfill. If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the above address or writing to us at the above address. Requests to remove your postal address from our mailing lists may take up to six weeks to fulfill. If you receive postal mail from us during this six-week period, please disregard the mail.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address or writing to us at the above address.

8. Changes in Privacy Policy.

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back periodically.

9. Access to Personal Information.

Upon a reasonable request, we will provide site visitors with access to information that we maintain about them. Consumers can request this information by writing to us at the above address. Upon a reasonable request, we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us an email at the above address or writing to us at the above address.

10. Security.

With respect to security, we have commercially reasonable security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. It is impossible to guarantee 100% security.

11. Other Website Links.

We may, from time-to-time, link our website to Facebook and other websites to advertise our services, events, contests and to do marketing research. Should you use any such links, please review the new website’s privacy policy before responding to any James River Church marketing requests at the linked site’s privacy policy controls, not this privacy policy. You can obtain Facebook’s privacy policy
here.

12. Contact Us.

If you have any questions or concerns about this privacy policy, please contact us by phone at (417)-581-5433 or at:

James River Church
Attn: Digital Marketing | Data Protection Officer
6100 N 19th St
Ozark, MO 65721